Employee Journey Management

Employee Journey Management integrates HR Service Delivery features and applications to enable employees, managers, and the organization to initiate and manage journeys to drive employee engagement and productivity. There are several applications, plugins, integrations, and features that are available for Employee Journey Management.

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Journey DesignerPersonalize employee journeys to enhance their experience.

Journey AcceleratorUse Journey Accelerator to create personalized journey plans for key employee transitions.

Lifecycle EventsUse Lifecycle Events to automate complex processes across the enterprise and create great employee experiences during moments that matter.

Additional resources

• Learn more about what's new and changed, see the HR Service Delivery release notes.
• Log in to your ServiceNow® account and find additional information about implementing and deploying features at Employee Service Management.
• Access real-time courses, self-paced training, and career resources at ServiceNow University
• Find useful resources related to your role and explore best practices at the Customer Success Center.
• Connect with other Customer Service Management users at Now Community.