Enhance employee experience by integrating ServiceNow with Zoom

ServiceNow integration with Zoom helps employees to interact with agents and resolve their IT-related issues using Zoom.

• Starting and importing a Zoom Team Chat
  Initiate a Zoom Team Chat conversation with the requester to resolve the ticket and import the chat as task record comments.
• Chat-specific configuration for Collaboration services for Zoom
  Configure chat-specific options for Collaboration services for Zoom.