Leader Hub Metric Configurations table

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Leader Hub Metric Configurations table

    The Leader Hub Metric Configurations table in ServiceNow's Talent Development suite allows you to configure employee engagement metrics for specific applications. These configurations affect the metrics displayed in the Growth engagement widget and employee cards on the Org talent page, providing leaders with insights into employee interactions with various Talent Development applications.

    Show full answer Show less

    Key Features

    • Name: Defines the application for which the metric is created and must match the chosen Metric field value.
    • Analytics URL: Links to the User Interface Builder page showing graphs related to the selected application’s engagement data.
    • Metric Calculation Base: Determines how metrics are calculated, based on employee count, manager count, or individual contributor (IC) count using the application.
    • Tooltip: Provides additional descriptive text about the engagement metric for clarity.
    • Icon: Associates a representative image with the engagement metric.
    • Application: Defaults to Leader Hub, indicating the source of the metric configuration.
    • Domain: Specifies the domain where the metric configuration data is available.
    • Description: Offers a detailed explanation of the metric’s purpose for the selected application.
    • Active: Toggles availability of the metric to leaders within Leader Hub.
    • Enable on Talent Visibility: Controls whether the metric appears on employee cards in the Org talent page. Up to three metrics can be enabled here; exceeding this limit triggers a system error.
    • Metric: Selects the specific Talent Development application to configure metrics for, such as Aspirations, Conversations, Growth Plans, Learning, or Mentoring.
    • Order: Sets the display sequence of the metric within the Growth engagement widget.

    Practical Implications

    ServiceNow customers can use this configuration to tailor how employee engagement metrics are calculated, displayed, and prioritized for leaders. By configuring these settings, administrators control which metrics leaders see and how they interpret employee engagement across different Talent Development applications. The limit of three metrics on the Org talent page ensures focused visibility without overwhelming users.

    The form associated with a record in the Leader Hub Metric Configurations table enables you to configure metrics for employee engagement with certain applications in the Talent Development suite. The configurable options are applicable to the metrics that appear in the Growth engagement widget and the employee cards that appear on the Org talent page.

    The form that appears when you create a record in the Leader Hub Metric Configurations table contains the following fields:

    Table 1. Leader Hub Metric Configuration form
    Field Description
    Name The name of the application for which you're creating metrics. This field value should match the value you select in the Metric field.
    Analytics URL The URL for the user interface builder (UIB) page that contains the graphs for the application you select in the Metric field.
    Metric Calculation Base The base for the metric calculation for the application you select in the Metric field. Options are as follows:
    • Select Employee Count to have metrics calculated based on the number of employees using the application you specify in the Metric field.
    • Select Managers Count to have metrics calculated based on the number of managers using the application you specify in the Metric field.
    • Select ICs Count to have metrics calculated based on the number of individual contributors using the application you specify in the Metric field.
    Tooltip Alternate text to provide further details about the employee engagement metric you're configuring.
    Icon Image for the employee engagement metric that you create. This image is associated with the application that you select in the Metric field.
    Application Field value is set to Leader Hub by default.
    Domain The domain in which your metric configuration data is available.
    Description A description to describe the metric you're configuring for the application you selected in the Metric field.
    Active Option to indicate whether the employee engagement metric is available to leaders when they access Leader Hub.
    Enable on Talent Visibility Option to indicate whether the employee engagement metric is visible on the Org talent page when you view a card that contains information about an employee.

    Administrators can select this option for up to three employee engagement metrics that they configure. The system generates the following error message when you exceed the maximum number of metrics permitted to have this option:

    You can only choose up to three metrics to display on talent visibility card.
    Metric An application in the Talent Development suite for which you want to configure metrics. Options are as follows:
    • Aspirations
    • Conversations
    • Growth Plans
    • Learning
    • Mentoring
    Order The sequential order in which your employee engagement metric appears in the Growth engagement widget.