Components installed with Legal Conflict of Interest

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Components Installed with Legal Conflict of Interest

    The Legal Conflict of Interest application, version Zurich, includes various components such as tables, user roles, scheduled jobs, and flows designed to manage conflict of interest disclosures effectively. This application facilitates tracking and approval processes while ensuring compliance and oversight.

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    Key Features

    • Roles: Specific roles are assigned to users to manage permissions effectively, including:
      • COI Admin: Full administrative access for managing the Conflict of Interest app.
      • COI Fulfiller: Access to all conflict of interest disclosure records.
      • COI Read: Read-only access to view conflict of interest records.
      • Legal and Contracts Common Utilities roles: Various permissions for managing legal records and configurations.
    • Scheduled Jobs: Automated tasks include:
      • Send Reminder Email to COI Requestor: Sends notifications to requesters about disclosures approaching their end date.
    • Flows: Streamlined processes like:
      • COI Approval flow: Manages multi-level approvals for disclosure requests.
      • Scheduled Flow to Deactivate COI: Automatically updates records to inactive once the end date has passed.
    • Tables: Key data structures include:
      • Conflict of Interest Disclosure: Stores disclosure records.
      • Associated Requests: Links user-submitted legal requests with disclosures.
      • Risk Assessment Tables: Manage risk factors, conditions, responses, and overall scores.

    Key Outcomes

    By implementing these components, ServiceNow customers can efficiently manage conflict of interest disclosures, ensure compliance, and enhance oversight through automated processes and structured data management. The application enables timely communication, effective approvals, and comprehensive record-keeping, which are essential for maintaining legal and ethical standards within organizations.

    Several types of components are installed with installation of the Legal Conflict of Interest, including tables and user roles.

    Note:
    The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see Find components installed with an application.

    Demo data is available for this feature.

    Roles

    Table 1. Roles installed with Legal Conflict of Interest
    Role title [name] Description Contains roles
    COI Admin

    [sn_lg_coi.coi_admin]

    		 Provides the administrative permissions for Conflict of Interest app and full access to the underlying data.
    • sn_lg_coi.coi_fulfiller
    • sn_lco_cmn.admin
    COI Fulfiller

    [sn_lg_coi.coi_fulfiller]

    		 Provides fulfiller access to all conflict of interest disclosure records.
    • sn_lg_coi.coi_read
    • sn_lco_cmn.risk_reader
    COI Read

    [sn_lg_coi.coi_read]

    		 Provides the read-only access to view all conflict of interest records.

    sn_lg_ops.legal_user
    Legal and Contracts Common Utilities configurator

    [sn_lco_cmn.config]

    		 Provides write permission on the Legal and Contracts Common Utilities records
    • decision_table_admin
    • sn_doc.writer
    Legal and Contracts Common Utilities administrator

    [sn_lco_cmn.admin]

    		 Provides administrator permission on the Legal and Contracts Common Utilities records
    • sn_lco_cmn.config
    • sn_lco_cmn.risk_reader
    Legal and Contracts Common Utilities reader

    [sn_lco_cmn.risk_reader]

    		 Provides read permission on the Legal and Contracts Common Utilities records None

    Scheduled jobs

    Table 2. Schedules jobs installed with Legal Conflict of Interest
    Scheduled job Description
    Send Reminder Email to COI Requestor The job checks for the active conflict of interest disclosure records that have the end date in the next 30 days. For all such records, it sends reminder notifications to requesters to update any changes in their conflicts records.

    Flows

    Table 3. Flows installed with Legal Conflict of Interest
    Flow Description
    COI Approval flow This flow controls the multi-level approvals for conflict of interest disclosure requests.
    Scheduled Flow to Deactivate COI This scheduled flow runs daily to check for the active conflict of interest disclosure records for which the end date has passed the current date. For all such records, it updates the state from Active to Inactive.

    Tables

    Table 4. Tables installed with Legal Conflict of Interest
    Table Description
    Conflict of Interest Associated Requests

    [sn_lg_coi_coi_request]

    		 Stores the mapping of legal requests submitted by the user and the conflict of interest disclosure records.
    Conflict of Interest Disclosure

    [sn_lg_coi_conflict_of_interest]

    		 Stores conflict of interest disclosure records.
    Risk factor conditions

    [sn_lco_risk_factor_conditions]

    		 Stores the risk factor condition records used to evaluate a risk factor.
    Risk factor

    [sn_lco_risk_factor]

    		 Stores the risk factor records associated with risk assessment.
    Overall risk assessment score

    sn_lco_overall_risk_assessment_score

    		 Stores the overall risk assessment score records.
    Risk assessment

    [sn_lco_risk_assessment]

    		 Store the risk assessment records.
    Risk response

    sn_lco_risk_response

    		 Store the risk response records for the evaluated risk factors.