Components installed with Legal Conflict of Interest
Summarize
Summary of Components Installed with Legal Conflict of Interest
The Legal Conflict of Interest application for ServiceNow installs several key components essential for managing conflict of interest disclosures. These components include tables, user roles, scheduled jobs, and flows that facilitate administrative control, record management, notifications, and approval processes.
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Key Features
- User Roles: Multiple roles are installed to manage access and permissions:
- COI Admin: Full administrative access to the Conflict of Interest app and data.
- COI Fulfiller: Access to fulfill and manage all conflict of interest disclosure records.
- COI Read: Read-only access to view all conflict of interest records.
- Legal and Contracts Common Utilities Roles: Configurator, administrator, and reader roles to manage permissions on Legal and Contracts Common Utilities records.
- Scheduled Jobs: Automated jobs include:
- Send Reminder Email to COI Requestor: Sends notifications to users with conflict of interest disclosures ending in the next 30 days, prompting updates if necessary.
- Flows: Automated workflows include:
- COI Approval Flow: Manages multi-level approvals for conflict of interest disclosure requests.
- Scheduled Flow to Deactivate COI: Runs daily to update expired conflict of interest disclosures from Active to Inactive.
- Tables: The application installs specific tables to store and manage data related to conflict of interest and risk assessments:
- Conflict of Interest Associated Requests: Maps legal requests with conflict of interest disclosures.
- Conflict of Interest Disclosure: Stores disclosure records.
- Risk Factor Conditions & Risk Factor: Contains records used for risk evaluation and assessment.
- Overall Risk Assessment Score: Stores cumulative risk scores.
- Risk Assessment & Risk Response: Stores detailed risk assessments and responses.
Key Outcomes
By installing these components, ServiceNow customers gain a structured and automated framework to administer conflict of interest disclosures effectively. The roles ensure appropriate access control, scheduled jobs maintain timely communications and data accuracy, flows automate approval and lifecycle management, and dedicated tables support comprehensive data tracking and risk evaluation. This setup enables organizations to manage conflicts of interest with improved compliance, transparency, and operational efficiency.
Several types of components are installed with installation of the Legal Conflict of Interest, including tables and user roles.
Demo data is available for this feature.
Roles
| Role title [name] | Description | Contains roles |
|---|---|---|
| COI Admin [sn_lg_coi.coi_admin] |
Provides the administrative permissions for Conflict of Interest app and full access to the underlying data. |
|
| COI Fulfiller [sn_lg_coi.coi_fulfiller] |
Provides fulfiller access to all conflict of interest disclosure records. |
|
| COI Read [sn_lg_coi.coi_read] |
Provides the read-only access to view all conflict of interest records. | sn_lg_ops.legal_user |
| Legal and Contracts Common Utilities configurator [sn_lco_cmn.config] |
Provides write permission on the Legal and Contracts Common Utilities records |
|
| Legal and Contracts Common Utilities administrator [sn_lco_cmn.admin] |
Provides administrator permission on the Legal and Contracts Common Utilities records |
|
| Legal and Contracts Common Utilities reader [sn_lco_cmn.risk_reader] |
Provides read permission on the Legal and Contracts Common Utilities records | None |
Scheduled jobs
| Scheduled job | Description |
|---|---|
| Send Reminder Email to COI Requestor | The job checks for the active conflict of interest disclosure records that have the end date in the next 30 days. For all such records, it sends reminder notifications to requesters to update any changes in their conflicts records. |
Flows
| Flow | Description |
|---|---|
| COI Approval flow | This flow controls the multi-level approvals for conflict of interest disclosure requests. |
| Scheduled Flow to Deactivate COI | This scheduled flow runs daily to check for the active conflict of interest disclosure records for which the end date has passed the current date. For all such records, it updates the state from Active to Inactive. |
Tables
| Table | Description |
|---|---|
| Conflict of Interest Associated Requests [sn_lg_coi_coi_request] |
Stores the mapping of legal requests submitted by the user and the conflict of interest disclosure records. |
| Conflict of Interest Disclosure [sn_lg_coi_conflict_of_interest] |
Stores conflict of interest disclosure records. |
| Risk factor conditions [sn_lco_risk_factor_conditions] |
Stores the risk factor condition records used to evaluate a risk factor. |
| Risk factor [sn_lco_risk_factor] |
Stores the risk factor records associated with risk assessment. |
| Overall risk assessment score sn_lco_overall_risk_assessment_score |
Stores the overall risk assessment score records. |
| Risk assessment [sn_lco_risk_assessment] |
Store the risk assessment records. |
| Risk response sn_lco_risk_response |
Store the risk response records for the evaluated risk factors. |