Employee Center Pro plugins
Summarize
Summary of Employee Center Pro plugins
Employee Center Pro enhances the employee self-service experience within ServiceNow by providing a multi-department portal, communication tools, and integration capabilities. The plugins come pre-installed on new instances or with upgrades to Employee Center Pro, enabling a comprehensive and engaging platform for employee interactions.
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Core Plugins Installed with Employee Center Pro
- Employee Center (snexsp): Creates a customizable multi-department portal framework for a unified self-service experience.
- Employee Center Pro (snexsppro): Extends standard Employee Center features to facilitate employee communication and engagement.
- Enterprise Service Management Integrations Framework (snhrintegfw): Enables integration with third-party systems to extend Employee Center Pro functionality.
- Employee Center Core (snhrsp): Provides a mobile-friendly portal framework for improved user experience.
- Employee experience taxonomy (snect): Supplies a taxonomy to support multi-department service delivery.
- Employee Experience Foundation (snexempfd): Includes components such as best practice email layouts to enhance employee interactions.
- Content Publishing (snsd): Allows creation and distribution of various employee information types.
- Content Experiences (snca): Packages content campaigns using multiple channels to target messages effectively; requires Content Publishing.
Optional Plugins to Extend Employee Center Pro
Additional plugins can be installed to provide extended functionalities but are not mandatory. Some optional plugins depend on core plugins like Content Publishing and Content Experiences.
- Employee Profile (snemployee): Offers a unified and configurable employee profile with detailed work information and personalized settings.
- Communities (com.sncommunities): Supports employee forums for collaboration and engagement; requires Content Publishing and Content Experiences.
- Content Analytics (sncda): Provides insights into content relevance, engagement, and freshness; depends on Content Publishing and Content Experiences.
- Content Governance (sncg): Streamlines content requests, tracking, preview, and approval processes before publishing; requires Content Publishing and Content Experiences.
Practical Implications for ServiceNow Customers
By leveraging these plugins, ServiceNow customers can quickly deploy a scalable, engaging employee self-service portal that supports communication, content management, and integrations with external systems. Understanding which plugins are installed by default and which can be optionally added helps customers tailor the Employee Center Pro experience to their organizational needs, ensuring they can provide personalized, multi-channel employee engagement and streamlined content workflows.
Discover the Employee Center Pro plugins that are included out-of-the-box on a new ServiceNow® instance, as well as plugins that are installed when you upgrade to Employee Center Pro.
Installed with Employee Center Pro
| Plugin | Description |
|---|---|
| Employee Center (sn_ex_sp) | Installs a customizable multi-department portal and framework to help administrators build a self-service portal that provides a great self-service experience for employees. |
| Employee Center Pro (sn_ex_sp_pro) | Employee Center Pro extends the standard Employee Center capabilities and provides a platform for employees to communicate and be engaged. |
| Enterprise Service Management Integrations Framework (sn_hr_integ_fw) | Enables Employee Center Pro to integrate with third-party systems. |
| Employee Center Core (sn_hr_sp) | Activates a portal framework that allows administrators to build a mobile-friendly self-service experience for users. |
| Employee experience taxonomy (sn_ect) | Provides an employee content taxonomy for multi-department service delivery. |
| Employee Experience Foundation (sn_ex_emp_fd) | Contains components such as best practice email layouts that improve employee experiences. |
| Content Publishing (sn_sd) | Use Content Publishing to create different types of information you want to distribute to your employees. |
| Content Experiences (sn_ca) | Package your content into a campaign using multiple channels to deliver the right message to the right audience at the right time. Requires Content Publishing (sn_sd) |
To learn about the tables, roles, and widgets installed, see Components installed with Employee Center Pro
Plugins to extend Employee Center Pro capabilities
| Plugin | Description |
|---|---|
| Employee Profile (sn_employee) | Enhance employee experience with a unified, configurable profile, offering comprehensive work-related information, extensibility across business units, and personalized visibility settings. |
| Communities (com.sn_communities) | The Communities plugin supports Employee Forums, where employees can connect, engage, and collaborate with each other. Requires Content Publishing (sn_sd) and Content Experiences (sn_ca) |
| Content Analytics (sn_cda) | Content Analytics helps you decide when content is stale, needs refreshing, and how engaged your employees are with your communication. Requires Content Publishing (sn_sd) and Content Experiences (sn_ca) |
| Content Governance (sn_cg) | Content Governance provides a streamlined way for employees to request content to be created, track the progress, preview the content, and approve it before it is published. Requires Content Publishing (sn_sd) and Content Experiences (sn_ca) |
For more information, see the List of plugins (Zurich).