Learning

  • Release version: Zurich
  • Updated January 15, 2026
  • 1 minute to read
  • Learning application enables you to discover, manage, and engage with career development content. It enables users to configure learning catalogs that contain course items from both internal and external learning systems.

    Learning includes the following key features:

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    Additional resources

    • Learn more about what's new and changed, see the .
    • Log in to your ServiceNow® account and find additional information about implementing and deploying features at Employee Service Management.
    • Access real-time courses, self-paced training, and career resources at ServiceNow University
    • Find useful resources related to your role and explore best practices at the Customer Success Center.
    • Connect with other Customer Service Management users at Now Community.