Create a campus to appear on the Safe Workplace Dashboard

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Create a campus to appear on the Safe Workplace Dashboard

    This guide explains how to create and configure campuses from existing locations so they appear accurately on the Safe Workplace Dashboard in ServiceNow. The dashboard displays critical workplace safety information by campus, including user health status, building readiness, PPE inventory, contact tracing cases, and exposed contacts under investigation.

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    Key Requirements and Applications

    • Install and use the following applications that reference locations in user profiles or stockrooms to provide data for the Safe Workplace Dashboard:
      • Emergency Self Report
      • Emergency Outreach with Employee Readiness Surveys
      • Workplace PPE Inventory Management
      • Employee Health Screening
      • Contact Tracing
      • Workplace Core (Space Administration module) for defining facilities, buildings, floors, areas, and workspaces
    • Locations must be tied to company locations existing before Workplace Core installation; do not use sites, campuses, or buildings created solely within Workplace Core unless properly associated.
    • Location definitions (cmnlocation) must include parent locations and latitude/longitude coordinates to support map visualizations and Performance Analytics alerts.
    • To integrate infectious disease data, such as COVID-19, locations must be associated with a state or country.

    Creating and Mapping Campuses

    You can create campuses so they appear on the Safe Workplace Dashboard using multiple methods:

    • Auto-map multiple locations: Automatically create multiple campuses and sites by selecting multiple existing locations with latitude and longitude, which then display on the dashboard.
    • Manually map a location to a campus: Link an existing location to an existing campus and site manually through Campus Locations to have it appear on the dashboard.
    • Manually map using Workplace Core: Alternatively, use the Workplace Core Space Administration module to define and map campuses and associated buildings, ensuring they appear on the Safe Workplace Dashboard.

    Practical Considerations

    • When selecting locations for users, stockrooms, or entry requests, always select pre-existing company locations rather than newly created sites or campuses in Workplace Core.
    • Properly configured campuses enable comprehensive data display and location-based analytics on the Safe Workplace Dashboard, supporting workplace safety management and compliance monitoring.
    • Location icons on the dashboard provide visual cues of campuses and buildings, aiding quick navigation and situational awareness.

    You can create a campus from existing locations to appear on the Safe Workplace Dashboard.

    Route the following information to the Safe Workplace Dashboard and display this information by campus:
    • User health and willingness to return to work.
    • Building readiness.
    • Personal protective equipment inventory.
    • Active contact tracing cases.
    • Potentially exposed contacts under investigation.

    Ensure that you install and use the following applications for the Safe Workplace Dashboard. Each application has a reference to a location.

    • ServiceNow® Emergency Self Report references the location in the user's profile.
    • ServiceNow® Emergency Outreach with Employee Readiness Surveys installed. These applications reference the location in the user's profile.
    • ServiceNow® Workplace PPE Inventory Management has defined stockrooms, and the location is a required field for a stockroom.
    • ServiceNow® Employee Health Screening has a form for selecting a location and a user to submit the compliance values.
    • The Space Administration module of ServiceNow Workplace Core is where organization facilities are defined. Within a building, floors, areas, and workspaces are defined. These definitions provide for proximity screening, cleaning assignments, and workspace reservations.

      One or more buildings are assigned to a campus. The location icons displayed on the Safe Workplace Dashboard overview show the campus and any associated buildings when you point to an icon.

    • ServiceNow Contact Tracing references the affected person's campus from a case. If the campus information is not available, then Contact Tracing references the location in the affected person's user profile.
    Note:
    When selecting locations for users, stockrooms, and entry requests, select a company location that existed before you installed Workplace Core. Don't select a site, campus, or building created in the Workplace Core application.

    For Workplace PPE Inventory Management, Employee Health Screening, and others, the location must be tied to a Workplace Core campus or building for the location to appear on the Safe Workplace Dashboard.

    Figure 1. Safe Workplace Dashboard map with location icons
    U.S. map on the dashboard displaying four location icons: three with alerts and pop-up details for one campus.

    The locations [cmn_location] defined for the organization are the reference that Performance Analytics uses to generate alerts. Configure the building definitions in Workplace Core with a parent location and the corresponding latitude and longitude.

    To associate locations with infectious diseases, such as COVID-19 data, from the COVID-19 Global Health Data Set, verify that all locations are associated with a state or country.

    Create a campus to appear on the Safe Workplace Dashboard

    There are multiple methods that you can use to create a campus that appears on the Safe Workplace Dashboard.
    • Auto-map a location and create a campus.
    • Manually associate a location and create a campus.
    • Manually map a location to a campus (Workplace Core).

    Auto-map multiple locations and create campuses

    You can create multiple campuses with corresponding latitude and longitude coordinates and a site automatically by selecting multiple locations.

    The campuses appear on the Safe Workplace Dashboard.

    Manually map a location to a campus

    You can map an existing campus to an existing location manually and have it appear on the Safe Workplace Dashboard.

    Manually map a location to a campus (Workplace Core)

    As an alternative, you can use Workplace Core to manually create a campus and have it appear on the Safe Workplace Dashboard.