Safe Workplace Dashboard

  • Release version: Zurich
  • Updated July 31, 2025
  • 3 minutes to read
  • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Safe Workplace Dashboard

    The ServiceNow Safe Workplace Dashboard offers HR, Workplace Services, and Health & Safety leaders a comprehensive visual overview of operational status across work sites. It helps determine site readiness for safe operation by consolidating data from various Safe Workplace suite applications and the COVID-19 Global Health Data Set. The dashboard leverages ServiceNow Performance Analytics Premium features to assess and present this information effectively.

    Show full answer Show less

    Installation and Configuration

    To use the Safe Workplace Dashboard, install and configure the associated Safe Workplace suite and Emergency Response Management applications. Configuration ensures data integration feeds the dashboard accurately. Note that domain separation is not supported by this dashboard.

    The Safe Workplace guided setup provides a step-by-step process to configure these applications within your ServiceNow instance, accessible via Guided Setup > Safe Workplace Guided Setup.

    For federal customers, the Safe Workplace suite applications are available on nonproduction instances without special requests, though licenses are required for production use. Customers must configure the apps to comply with U.S. federal regulations.

    Installation Instructions by Environment

    • Commercial on-premise: Download and install from the ServiceNow Store.
    • Federal hosted: Refer to the Federal downloads knowledge base article for guidance.
    • Federal on-premise: Contact your sales representative or submit a support ticket requesting SHOT team assistance.
    • On-premise: Follow instructions in the Commercial downloads knowledge base article.

    Usage Notices

    Organizations: Implementation decisions and legal compliance remain the organization's responsibility. Out-of-the-box templates do not constitute legal advice and should be customized to meet specific legal requirements.

    Government Agencies: The application is offered free of charge for a limited period, with no payment obligations. Agencies must confirm acceptance and usage permissions with their Ethics Office and remain responsible for legal compliance and any necessary modifications to provided templates.

    Practical Usage

    • Installing the Dashboard: Requires admin role to install the Safe Workplace Dashboard application.
    • Campus Creation: Create campuses from existing locations to display on the dashboard.
    • Alert Types: Define Performance Analytics thresholds that generate daily alerts on the dashboard, based on application data.
    • Dashboard Functionality: Use the interactive map to monitor personnel and facility readiness status for reopening decisions.

    The ServiceNow® Safe Workplace Dashboard provides leaders in HR, Workplace Services, and Health & Safety with a complete view of operations. Leaders have visual insight into the status of work sites and users to determine whether a site is ready to resume a safe operation.

    The Safe Workplace Dashboard relies on ServiceNow® Performance Analytics Premium features to evaluate and display data that comes from other Safe Workplace suite applications and the COVID-19 Global Health Data Set.

    Figure 1. Safe Workplace Dashboard and Safe Workplace suite applications
    The Safe Workplace Dashboard provides a geographic view of locations and employees and includes COVID-19 data via the COVID-19 Global Health Data Set.
    Install and configure the listed Safe Workplace suite and Emergency Response Management applications. Follow the configuration instructions to ensure that the data feeds to the dashboard successfully.
    Note:
    Safe Workplace Dashboard does not support domain separation.
    Use guided setup to implement Safe Workplace suite apps
    The Safe Workplace guided setup provides a sequence of tasks that help you configure the Safe Workplace and Emergency Response Management applications on your ServiceNow instance. To open the Safe Workplace guided setup, navigate to Guided Setup > Safe Workplace Guided Setup. For more information about using the guided setup interface, see Using guided setup.

    Safe Workplace suite for federal customers

    Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.

    Table 1. Installation instructions for self-hosted and federal environments
    Type Instructions

    Commercial on-premise

    Visit the ServiceNow® Store to download and install the application.

    Federal hosted

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    Federal on-premise

    If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    On-premise

    See the Commercial downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030258] article in the Store Help Center for more information.