Career tab in Employee Center
Summarize
Summary of Career tab in Employee Center
The Career tab in Employee Center enables employees to view, update, and manage their career-related information including experience, aspirations, skills, and achievements. This tab provides a centralized interface to maintain an up-to-date professional profile that supports career growth and skill development within the organization.
Show less
Note: The Career tab and its widgets are activated by installing the Skills Foundation application and enabling the snskillsint.enableskills property.
Key Features
- Role Details: Displays your business title, role group, and role specialty, which reflect your official position and help tailor personalized skill recommendations. The data syncs automatically with HR tables to ensure accuracy.
- Shared Aspirations: Allows you to view and set career objectives based on your interests, skills, or role to support personal and organizational growth.
- Achievements: Lets you import and display credentials and badges from Credly by syncing with your organization’s Credly account.
- Upload Resume/LinkedIn Profile: Facilitates quick import of your existing skills by uploading your resume or LinkedIn profile directly to your Employee Profile.
- Skills Management: Enables adding, removing, and updating skills and proficiencies. Skills appear as individual “skill pills” showing proficiency level, skill name, and manager validation status. Validated skills can only have their proficiency increased, not decreased or deleted.
- Skills Widget Sections:
- Essential Skills: Skills required by your current role group, prioritized to help identify skill gaps and learning opportunities.
- Additional Skills: Skills not part of your role level but present in your profile, including those imported or manually added.
- Recommended Skills: Suggested skills related to your profile, based on your role and existing skills.
- Experience: Displays your organizational experience journey, including roles held and durations with start and end dates.
Practical Benefits for ServiceNow Customers
By using the Career tab, ServiceNow customers can empower employees to take ownership of their career development, improve skill visibility, and align personal growth with organizational needs. The integration with HR data ensures consistency and accuracy, while skill validation by managers promotes accountability and recognition. The ability to import resumes and achievements streamlines profile updates, and the structured skill sections guide employees on what to develop next.
View update, and manage all aspects of your career using the Career tab in Employee Center.
Role required: sn_skills_int.emp
Role details
View your business title, role group and your role specialty that accurately reflect your position in the organization and enable you to get personalized skill recommendations.
- The Business title is derived from the Employee position table (sn_employee_position) where the primary role is marked as true because an employee can have multiple job profiles.
- The Employee position table updates whenever the HR profile table (sn_skills_int_job_profile) is updated.
- A scheduled job synchronizes the HR jobs table (sn_hr_core.job) and HR profiles table, ensuring accurate data during integration.
- The Job code in the Job profile table (sn_skills_int_job_profile) and HR jobs table (sn_hr_core.job) should match for the Role specialty to be populated.
Shared aspirations
View objectives that enable you to excel in your career and also promote growth in your organization. Aspirations can be based on your interest, skill, or role. For more information on aspirations, see Create a Talent Development Aspiration.
Achievements
Import and view your accomplishments as credentials from Credly by syncing the badges into your organization’s Credly account.
Upload Resume/LinkedIn Profile
Get your existing skill set quickly by uploading your resume or LinkedIn profile to your Employee Profile using the Upload resume or LinkedIn profile button. For more information on the import process, see Import skills from your resume or LinkedIn profile.
Skills
Manage your skills data by adding skills, removing skills, adding skills via a role level, and updating the proficiencies of the skills. Use the skills profile to understand your skill gaps and learn new skills to stay relevant to your role in your organization. A skill in your profile is displayed as an individual UI component called Skill pill.
| UI elements | Description |
|---|---|
| 1 | A numerical indication of your proficiency level in that skill. |
| 2 | Skill name. |
| 3 | A green tick on the skill signifies validation by your manager, indicating their approval of your proficiency in that skill. After a skill is validated, you can only increase the proficiency level of the skill, you can’t decrease the proficiency level or delete the skill from the profile. For more information on how to validate a skill, see Validate skills in Manager Hub. |
| 4 | Menu to access proficiency level or delete options. The skill proficiency level indicates your level of competency in that skill. To learn how to change a skill proficiency level, see Update your skill proficiency level. |
There are three sections within the skills widget. All the skills within these sections are sorted by the highest (required) to the lowest (recommended) skill rating.
- Essential skills
- This section displays the skills that are derived from your associated role group based on your current position. You can use the essential skills section to determine the skills required for the role and see the recommended learning opportunities to bridge the skill gaps. You can also focus on excelling in the skills and pursue growth opportunities. For more information, see Selecting a Role specialty.
- Additional skills
- Skills in your profile that are not part of your role level are displayed in the additional skills section. The skills that have been derived from your resume or added manually using the Add skill option are also part of the additional skills. For more information, see Add skills by using the skill recommender.
- Recommended skills
- The Recommended skills section displays the additional skills that are related to your profile. These details are based on your role and existing profile.
Experience
Displays the experience journey in your organization with the roles that you have taken up and the duration in each role along with the starting and ending months.