Workplace PPE Inventory Management

  • Release version: Zurich
  • Updated July 31, 2025
  • 4 minutes to read
  • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Workplace PPE Inventory Management

    The ServiceNow® Workplace Personal Protective Equipment (PPE) Inventory Management application helps organizations manage PPE inventory to protect workforce safety. It enables monitoring of PPE availability across multiple locations, fulfilling employee PPE requests, and tracking PPE assigned to employees. Employees can order PPE easily via a self-service portal accessible on mobile or desktop devices.

    Show full answer Show less

    The application includes a dashboard that provides a comprehensive, real-time overview of PPE inventory by facility and across the entire workplace, including historical data to analyze trends in PPE levels. Daily updates ensure accurate inventory management.

    Key Features

    • Guided Setup: Supports configuration of Safe Workplace suite apps and Emergency Response Management to streamline implementation.
    • Integration with Safe Workplace Suite: Works alongside applications such as Employee Readiness Surveys, Employee Health Screening, and Explore Workplace Core to help prepare workplaces and employees for safe operations post-emergencies.
    • Dashboard: Provides an aggregate and facility-specific view of PPE inventory, including stock on hand, on order, and assigned PPE.
    • Self-Service PPE Requests: Employees can request PPE through the Service Catalog portal, enhancing ease of access and tracking.
    • Request Fulfillment and Direct Assignment: Managers can fulfill employee PPE requests or assign PPE directly without a request to ensure timely distribution.
    • Federal Customer Support: Offers installation options compliant with federal IL4 or FedRAMP environments, with specific instructions for commercial, federal hosted, and on-premise deployments.

    Installation and Setup

    Administrators with the admin role can install the application and begin setup by creating PPE item models, adding items to the service catalog, managing stock, and defining stock rules to maintain inventory accuracy.

    Practical Considerations for ServiceNow Customers

    • Organizations are responsible for ensuring compliance with applicable laws and regulations, including data protection and employment laws. ServiceNow does not provide legal advice and recommends modifying template language as needed.
    • Government agencies can use the application free of charge for a limited or extended period but must confirm usage permissions with their Ethics Office or authorized representatives.
    • Use of the application supports safer workplace operations by enabling efficient PPE inventory tracking and distribution, helping organizations maintain workforce safety during and after emergencies.

    Use the ServiceNow® Workplace Personal Protective Equipment Inventory Management application to manage PPE inventory to help safeguard the physical safety  of your workforce. Monitor the availability of PPE at different locations, fulfill employee requests for PPE, and track PPE assigned to employees.

    PPE setup and use

    PPE supplies can easily be ordered from the self-service portal via mobile or desktop.  A dashboard provides  a comprehensive view  of inventory  by facility, an  aggregate look at the  entire workplace, and  historical data on how  equipment  levels have changed over time.  Inventory levels can be updated  daily for accurate, real-time inventory management.

    Use guided setup to implement Safe Workplace suite apps
    The Safe Workplace guided setup provides a sequence of tasks that help you configure the Safe Workplace and Emergency Response Management applications on your ServiceNow instance. To open the Safe Workplace guided setup, navigate to Guided Setup > Safe Workplace Guided Setup. For more information about using the guided setup interface, see Using guided setup.

    Use with other Safe Workplace suite applications

    Workplace PPE Inventory Management is part of a suite of ServiceNow® Safe Workplace suite applications. Use it with these other applications to help your organization prepare its workforce and workplaces to resume operations after emergencies and pandemics like COVID-19.
    • With the Employee Readiness Surveys application, evaluate the readiness of your users to return to the workplace by asking them to fill in a survey.
    • Before users re-enter workspaces, use the Employee Health Screening application to screen users and ensure compliance with your entry requirements, such as a temperature check and PPE.
    • With the Explore Workplace Core application, prepare for the return of users by configuring and maintaining clean and socially distanced workspaces for them to use.

    All Safe Workplace suite applications are available in the ServiceNow Store.

    Safe Workplace suite for federal customers

    Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.

    Table 1. Installation instructions for self-hosted and federal environments
    Type Instructions

    Commercial on-premise

    Visit the ServiceNow® Store to download and install the application.

    Federal hosted

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    Federal on-premise

    If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    On-premise

    See the Commercial downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030258] article in the Store Help Center for more information.