Safe Workplace for mobile

Manage the essential steps for return to workplace from anywhere using the Safe Workplace for mobile app.

The ServiceNow® Safe Workplace mobile experience enables organizations to manage the essential steps for returning users to the workplace from anywhere with the Now Mobile app. With an intuitive mobile design and user-friendly interface, organizations can deliver a seamless return to workplace experience, enabling users to complete health screenings and surveys, set up visits, make reservations, request PPE, and more to support their health and safety.

Table 1. Application Views

Access other applications from Safe Workplace for mobile

From the Safe Workplace for mobile app, users can access applications from the Emergency Response Management and Safe Workplace product suites.

Note:

The Emergency Response Management for Now® Mobile app was renamed to Safe Workplace for mobile.

Table 2. Emergency and Safe Workplace Applications

Emergency Response Management applications	Safe Workplace applications
Emergency Outreach Emergency Self Report Emergency Exposure Management	Employee Readiness Surveys Employee Health Screening Workplace Core Workplace PPE Inventory Management Safe Workplace Dashboard Contact Tracing Health and Safety Testing Employee Readiness Core Enterprise Employee Experience Pack Employee Travel Safety Vaccination Status

Safe Workplace for mobile features

Table 3. Safe Workplace (Mobile) Reporting and Notification Features

	Receive and respond to outreach notifications Receive important notifications generated in the Emergency Outreach application on your mobile device. You can also self-report your health status through these notifications. For more information about Emergency Outreach, see Emergency Outreach. For information on how to report your health status through push notifications, see Report your health status.
	Report your health status on the service response dashboard Under My Current Health Status, click your name to report your health status. For more information, see Report your health status in Now Mobile.
	View the status of your direct reports As a manager, you can view My Team's Health in the My Team section to see an overview of the health of your direct reports. For more information, see Manage the status of your direct reports in Now Mobile.
	Reassign critical tasks to your working employees As a manager, you can tap My Direct Reports Open Tasks in the My Team section to see the work assigned to your direct reports. From this list, you can reassign tasks, as needed, to your working direct reports. For more information, see Reassign tasks to your team members in Now Mobile.

Mobile sections

If you've subscribed to the Safe Workplace suite, you see the Mobile sections available for Mobile experience for Emergency Response Management. Each section has multiple applications. To see all applications under a topic, scroll left.

Table 4. Sections related to mobile application topics and features

Follow these safety practices	Health screening	Manage PPE inventory
Health surveys For more information, see Employee Readiness Surveys.	Screen employee For more information, see Conduct a health screen for entry.	Assign consumable For more information, see Assign PPE to employees.
Verify my health For more information, see Verify your health status and compliance.	Screen visitor For more information, see Screen a visitor for entry to the workplace.	Assign hardware For more information, see Assign PPE to employees.
Request PPE For more information, see Request PPE.	Scan for entry For more information, see Collecting user badge data.	Add consumable For more information, see Add PPE stock.
Daily contact log For more information, see Tracking employee contacts using daily logs.	Employee status For more information, see View your health and safety status.	Add hardware For more information, see Add PPE stock.
Privacy Consent For more information, see User privacy consent for Contact Tracing.		Add model For more information, see Create models for PPE items.
Set up a visit For more information, see Invite a visitor to the workplace.
COVID-19 Testing For more information, see Request a COVID-19 diagnostic test.
Request travel permission For more information, see Request permission to travel.
Report Vaccination For more information, see Report vaccination status to your organization.
Request Vaccine Exemption For more information, see Request a vaccine exemption.
Vaccine Exemption Requests For more information, see Request a vaccine exemption.

Table 5. Sections related to mobile health checks

My current health status	Prepare for arrival	My team
For more information, see View your health status in Now Mobile.	My readiness checklist Provides a checklist of tasks to complete prior to arriving at the work location.	My team's health Shows a list of your direct reports and their health status.
	My office entry code Provides a QR code that enables you to check into a work location.	My direct reports open tasks Shows all open tasks assigned to your direct reports that must be completed prior to arriving at a work location.

Safe Workplace suite for federal customers

Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.

Table 6. Installation instructions for self-hosted and federal environments

Type	Instructions
Commercial on-premise	Visit the ServiceNow® Store to download and install the application.
Federal hosted	See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.
Federal on-premise	If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team. See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.
On-premise	See the Commercial downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030258] article in the Store Help Center for more information.

If you've subscribed to the Safe Workplace suite and you already have some of the apps installed, refer to the following order of installation for the remaining apps.

• Emergency Outreach (sn_imt_checkin)
• Employee Health Screening (sn_imt_monitoring)
• Workplace PPE Inventory Management (sn_imt_ppe)
• Employee Readiness Surveys (sn_imt_readiness)
• COVID-19 Global Health Data Set (sn_imt_c19datafeed)
• Contact Tracing (sn_imt_tracing)
• Emergency Self Report (sn_imt_quarantine)
• Workplace Core (sn_wsd_core)
• Safe Workplace Dashboard (sn_imt_dashboard)
• Emergency Response Management for Now Mobile (sn_imt_mobile)
• Employee Travel Safety (sn_imt_travel)
• Health and Safety Testing (sn_imt_health_test)
• Vaccination Status (sn_imt_vaccine)

Notice regarding use by organizations

All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.

Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations' specific requirements.

Notice regarding use by government agencies

ServiceNow is offering this application to government agencies and their authorized users, not to employees of government agencies in their individual capacities. Use of this application is being offered free of charge for a limited or extended time period and with no expectation of payment from the government agency to ServiceNow for use during that time period, nor does usage create an actual or implied future obligation on behalf of the government. ServiceNow hereby expressly waives any future claims for payment from the agency in connection with usage of the application. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.

All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.

• Install Safe Workplace for mobile
  Install the Now® Mobile app and Safe Workplace for mobile app.
• Report your health status in Now Mobile
  Use the Now® Mobile app to report your health status.
• View your health status in Now Mobile
  Use the Now Mobile app to view your health status record.
• Manage the status of your direct reports in Now Mobile
  Use the Now Mobile app to view the health status of your direct reports.
• Reassign tasks to your team members in Now Mobile
  As a manager, view a list of tasks assigned to your team members and reassign the tasks to other team members.
• Install Safe Workplace for mobile
  Install the Now® Mobile app and Safe Workplace for mobile app.
• Report your health status in Now Mobile
  Use the Now® Mobile app to report your health status.
• View your health status in Now Mobile
  Use the Now Mobile app to view your health status record.
• Manage the status of your direct reports in Now Mobile
  Use the Now Mobile app to view the health status of your direct reports.
• Reassign tasks to your team members in Now Mobile
  As a manager, view a list of tasks assigned to your team members and reassign the tasks to other team members.