Configure a service activity for an HR service

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • If the fulfillment type of an HR service is set to Service Activity, configure one or more service activities. Service activities can be approvals, tasks, or child HR services.

    Antes de Iniciar

    Role required: sn_hr_core.admin

    Procedimento

    1. Navigate to All > HR Administration > HR Services > HR Service Configuration.
    2. Filter cases by Fulfillment type.
      Filter cases using the Service Activity fulfillment type.
    3. Open the HR service.
    4. In the Fulfillment type field, verify that the value is set to Service Activity.
      Make sure the fulfillment type field is set to Service Activity.
      The Service Activities section appears at the bottom of the HR service form.Scroll down to the bottom of the HR service form to see the Service Activities list.
    5. Click New or open a record, and follow the tasks as applicable.
      On the Service Activity form, you can configure the following types of service activities:

      For each service activity type, follow the applicable task.