Popular topics widget

Popular topics widget lets you quickly view and access the most popular topics. You can configure the instance options to control the appearance of the widget, such as the title, number of topics, display size, and border color.

Antes de Iniciar

Role required: sp_admin or admin

Por Que e Quando Desempenhar Esta Tarefa

Employee Center uses an algorithm to determine which topics must appear on the widget.

Nota:

Retired articles are not considered for topic popularity calculation.

Procedimento

1. Navigate to All > Self-Service > Employee Center.
   The Employee Center home page is displayed.
2. Press and hold the control key, right-click the Popular topics widget, and then select Instance Options.

   

3. Configure the instance options.

   Tabela 1. Popular topics instance options

   Instance option	Description
   Title	Title of the widget. For example Popular topics for EC Browse help content for Kiosk
   Number of topics	Number of topics you want to appear on the widget. Default value: 8 For Kiosk, the default value is 6.
   Display size	Size of the card tiles on the widget. The choices are: Normal (Default for EC) Small For Kiosk, the default size is small.
   Border color	The border color of the widget. The choices are: Border-primary Border-secondary Border-tertiary Hexcode Default value: Border-tertiary
   Hexcode	Option to specify a hexcode for the border color. Enter a value in this field only if you select Hexcode in the Border color field.
   Show topic icon	Option to show the topic icon. This option is selected by default. You can hide the topic icon by deselecting this option.
   Load configuration	Order in which the page and widgets data loads. Select one of the following options: Asynchronous: First the page loads, then the widgets data loads. Users see content appear in the widgets as soon as each individual widget loads. Synchronous: Page and widget data loads at the same time. The page remains blank until all the data loads.
   Show empty state	Option to show the widget with empty state message.
   Widget behavior during high load	Option to show the view from the available options: None Lite view: Select this option to minimize the load and display a message that the portal is experiencing heavy usage. Regular view: Select this option for regular view.

4. Click Save.