Review move conflicts

You can review the reason behind a move request conflict and decide how to resolve the conflict.

If the state of a move request is set to Closed incomplete, it means that the move request couldn’t be completed due to various reasons. As a move manager, you can review if there are any conflicts with the move request in the Conflicts review related list.

The different types of conflicts are as follows:

• Selected destination location is not active: Conflict due to inactive to location selected to move.
• Selected destination location is already occupied: Conflict due to unavailability of the location selected to move.
• The cost centre/department of user and the selected destination location does not match: Conflict due to mismatch in the user's cost centre/department and the location selected to move. The conflict is considered based on the Allocation type [sn_wsd_core.ALLOCATION_TYPE] system property
• The selected destination location is a flexible location: Conflict due to the location that is selected to move is a flexible location.
• Created a workplace move request for a space that is a workplace profile of another user

You can also customize the list of validations that you want to run on a move request. You can add validations or change existing validations in the WSDMoveRequestValidations script include.

Tarefas relacionadas

• Create a move request on behalf of an employee
• Raise a move request for a space change
• Update a move request workplace service
• Update a move-related workplace service record producer
• Create a move-related knowledge base article