Create a Lifecycle Events Employee Request from the Employee Center

Enable your users to create common requests from Lifecycle Events so that they don't have to create a new HR case or request. When your users open a request, any related cases and tasks are automatically associated with the parent event.

Antes de Iniciar

Role required: sn_hr_le.admin

Por Que e Quando Desempenhar Esta Tarefa

Nota:

This task is based on the demo data that is available with the Human Resources Scoped App: Lifecycle Events for Enterprise. Download the HR Scoped App demo data before completing this task.

Procedimento

1. From your Employee Center home page, click To-dos.
2. Open the New Hire Onboarding request.
3. From the Actions list, click Request Standup Desk.
4. Click Order Now.
5. Complete the Order Confirmation, and click Checkout.

O que Fazer Depois

Click Requests to view your request.

Nota:

The HR case or catalog request that was initiated from the employee request is associated with the parent Lifecycle Events case. Agents can see the status of the employee request from the Lifecycle event.