Employee Travel Safety

  • Release version: Zurich
  • Updated July 31, 2025
  • 4 minutes to read
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    Summary of Employee Travel Safety

    The ServiceNow Employee Travel Safety application helps organizations support safe employee travel by assessing site safety and policy compliance at destinations, monitoring travelers’ health, and maintaining contact logs during trips. It enables employees to request travel approval before booking trips, allowing managers or designated approvers to make informed decisions based on health data such as COVID-19 case rates and site safety evaluations.

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    Once travel is approved, employees submit daily health verifications and maintain contact logs to track potential exposure, enhancing safety and compliance throughout the journey.

    Key Features

    • Travel Request and Approval: Employees request permission to travel, which managers or travel approvers review and approve or reject based on infectious disease data and destination safety assessments.
    • Health Monitoring: Travelers submit daily health verifications before and during trips to monitor their health status.
    • Contact Logging: Employees keep daily contact logs during travel to help identify possible exposure to health risks.
    • Travel Cancellation: Travel requests can be canceled by travelers, managers, or approvers if travel is no longer necessary.
    • Integration with Safe Workplace Suite: Works in conjunction with other ServiceNow applications such as Employee Readiness Surveys, Employee Health Screening, Workplace Core, PPE Inventory Management, and Contact Tracing to provide comprehensive workplace and workforce safety management.

    Installation and Configuration

    Administrators with the admin role can install Employee Travel Safety from the ServiceNow Store or through designated federal channels. Complete configuration tasks to enable travel notifications and approvals according to your company’s policies and compliance requirements.

    Important Considerations for Customers

    • Compliance Responsibility: Organizations remain solely responsible for ensuring the application’s use complies with applicable laws and regulations, including data protection and employment laws. The out-of-the-box templates and language should be customized to meet specific legal requirements.
    • Government Use: Government agencies can use the application free of charge for a limited or extended period but must confirm compliance with their Ethics Offices. They are responsible for legal compliance and tailoring the application’s content as needed.

    Benefits for ServiceNow Customers

    By using Employee Travel Safety, organizations can proactively manage travel risks, ensure compliance with health policies, and maintain employee safety during travel. Integration with the broader Safe Workplace suite enhances overall workplace readiness and safety, supporting a safe return to operations and effective emergency response management.

    Use the ServiceNow® Employee Travel Safety application to help support safe travel for employees by verifying the site safety and policy compliance of destinations, monitoring employee health status, and keeping a contact log during travel.

    Before booking travel in a travel management system, employees request permission for their trips. The employee's manager or a designated travel approver can approve or reject the travel request based on COVID-19 case data and a site safety evaluation for the destination.

    When an employee's travel request is approved, monitor their health status using a daily health verification that the employee submits before and during the trip. Employees can also keep a daily contact log for the duration of the trip to track potential exposure.

    Use with other Safe Workplace suite applications

    Employee Travel Safety is part of a suite of ServiceNow® Safe Workplace suite applications. Use it with these other applications to help your organization prepare its workforce and workplaces to resume operations after emergencies and pandemics like COVID-19.
    • With the Employee Readiness Surveys application, evaluate the readiness of your users to return to the workplace by asking them to fill in a survey.
    • Before users re-enter workspaces, use the Employee Health Screening application to screen users and ensure compliance with your entry requirements, such as a temperature check and PPE.
    • With the Explore Workplace Core application, prepare for the return of users by configuring and maintaining clean and socially distanced workspaces for them to use.
    • You can manage the inventory of safety equipment for your workforce with the Workplace Personal Protective Equipment Inventory Management application.
    • With the Contact Tracing application, evaluate the readiness of your users to return to the workplace by using data such as badge scans, Wi-Fi access logs, and daily contact logs to help identify potential user interactions.

    All Safe Workplace suite applications are available in the ServiceNow Store.

    Safe Workplace suite for federal customers

    Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.

    Table 1. Installation instructions for self-hosted and federal environments
    Type Instructions

    Commercial on-premise

    Visit the ServiceNow® Store to download and install the application.

    Federal hosted

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    Federal on-premise

    If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    On-premise

    See the Commercial downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030258] article in the Store Help Center for more information.