Proactive Prompts

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Proactive Prompts enable contextual and proactive engagement for managers and employees by bringing actionable insights as prompts into their flow of work.

    Drive engagement

    Drive proactive experiences to enable positive habit formation for managers and employees through continuous micro-actions from messaging channels. For example, Proactive Prompts encourages managers to adopt Journeys and other ServiceNow features.

    Boost productivity

    Define and empower managers to receive timely bite-sized insights and drive positive actions. Enable employees to stay on task by meeting them in their workflow, for example, by posting insights and actions on the Manager Hub portal. Create reminders in Employee Journey Management to enable employees to stay on task by prompting them in their flow of work.

    Accessibility

    Engage managers and employees through prompts displayed on the most reachable channels like Microsoft Teams. Motivate employees by sending bite-sized prompts in their natural workspaces, thus meeting them in their flow of work.

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    Additional resources