Workplace maintenance cases

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura
  • The schedule job creates maintenance cases for plan records.

    Antes de Iniciar

    The scheduled job Workplace Planned Maintenance Nightly runs every 48 hours (end of day tomorrow) and creates duration-based and meter-based cases.

    Role required: admin

    Procedimento

    1. Select a published plan record.
    2. On the calendar view, select the Maintenance case tab to view cases created by the scheduled job.

      The Workplace Maintenance Nightly run scheduled job generates maintenance cases for maintenance plan records.

      The Overview tab for a Maintenance plan calendar view showing maintenance cases.

    3. Select a maintenance case to view the Workplace Service associated with a maintenance case and the scheduled job value for a case.

      For more information, see Create plan service configuration.

      Published plan showing maintenance cases with an associated workplace service and a schedule.

    4. Opcional: Select a maintenance case to open the Case details panel and perform the following to update the record:
      1. State: Update the maintenance case details by changing the maintenance plan state (Draft, Work in progress, Complete, and so on).
      2. Assigned to: Select a user to assign this case.
      3. Assigned to group: Select a user group to assign this case.
      4. Select Update.
    5. Opcional: Navigate to All > System Definitions > Scheduled jobs.
      1. Search for Workplace Maintenance Management in the Application Column.
      2. Workplace Maintenance Nightly run: This scheduled job runs every 48 hours (end of day tomorrow) and generates maintenance cases for maintenance plan records.
      3. To execute the schedule job before the scheduled time, select Execute Now.
        The scheduled job checks for active plan records with a Next Run time (duration-based schedule) or Next run value (meter-based schedule) and checks for a schedule template in a plan record. When it finds a schedule template, it creates maintenance cases.
        For more information about how to create a scheduled job and how the scheduled job picks up plan records based on conditions and workplace services, see Create or copy a maintenance schedule and Workplace planned maintenance scheduled job.