Working on campaigns in Microsoft Teams

Campaigns in Microsoft Teams enable you to set up and package your content into a campaign to deliver the right message to the required audience at the right time.

You can create a campaign for Microsoft Teams from the Content Experience Builder or by publishing content directly. The Campaign Experience Builder provides a simple, single-page view for managing content and assembling your campaign.

You must have the following plugins installed in your environment:

• Employee Center Pro (com.snc.employee_center_pro) plugin, which enables the Campaign for Content Experiences feature.
• Content Experiences [sn_ca] plugin

For more information about campaigns, see Campaigns for Content Experiences.

• Authenticate users with additional permissions to send campaign notifications in Microsoft Teams
  Assign additional Microsoft Azure permissions to users to enable Microsoft Teams create and send new campaign notifications on the user’s behalf in the teamwork activity feed.
• Send campaign notifications automatically in Microsoft Teams
  Automatically send campaign notifications in Microsoft Teams for better collaboration and efficient communication.
• Create a Microsoft Teams campaign using direct content publishing
  Create and distribute the Microsoft Teams campaigns using direct content publishing if you have the admin role.
• Create Microsoft Teams campaigns using the Content Experience Builder
  Create campaigns using the Content Experience Builder if you have the admin role to distribute content to employees.
• Translation support for Microsoft Teams notification campaigns
  ServiceNow for Microsoft Teams supports localization to ServiceNow supported languages in campaigns.