Manage connected content from topic pages

Link your desired categories to the topics and track the additions and removals to have easier management of unconnected content.

Antes de Iniciar

Role required: taxonomy_admin

User criteria required: Taxonomy Manager, Taxonomy Contributor, Topic Manager, Topic Contributor.

Por Que e Quando Desempenhar Esta Tarefa

A Fix script is shipped with the feature that automatically runs when you upgrade. Link your desired categories to the topics manually, for new installations, for new taxonomy created, or for new categories required on the existing taxonomies.

• The script goes through all the connected content on the topics and identifies the categories for the connected content.
• The fix script works for all the active taxonomies.
• The Catalog and knowledge Categories tab displays the identified categories to be linked to the topics, after the fix script is successfully executed.
• Linking a category to a topic bulk-connects all its connected content to the topic.

A weekly scheduled job runs to recognize new content added or removed from the category that can be associated to the topics.

For more information on the execution and modification of the scheduled job, see

• Run the scheduled job for content association and Check for updated content in categories for manual checking and updation of each record.
• Enable connected content autosync system property for autosync.

Importante:

The connected content management is available from the Zurich family release.

Procedimento

1. Navigate to All > Content Taxonomy > Topics.
2. Go to the Catalog and knowledge Categories tab on your desired topic page to add another category, and select Edit.
   The following are the available fields on the tab:

   Tabela 1. Configuration fields

   Field	Value
   Content type	Catalog Item, Knowledge Base
   Connected Category	Category linked to the topic pages based on the content type
   Available content for association	The number of new content items detected on the linked categories

3. Select the Content type in the pop-up window and select the category to link to the topic page.

   Figura 1. Edit categories window

   

   All the content in the category is associated with the topic.
4. You can perform the following content actions:
   1. Go to Category and the related list Catalog Item > New to add the record.
   2. Go to Category and the related list Catalog Item > Actions on selected rows > Delete to remove the record.

      Figura 2. Category removal

      

5. Run the scheduled job for content association to surface the unconnected content of categories.
6. Select Save or Reload form the topic page.
   A confirmation message appears on the screen.

   Figura 3. Confirmation notifications

   

7. Select View Details on the pop-up notification displayed on the topic page to see the content additions and removals available.
8. Opcional: Go to Associated catalog and kb categories to see the Update Type, such as Added or Removed content in the categories.

   Figura 4. Update type: Add and Remove

   

9. Add or dismiss content, as required, with Update topic with content or Dismiss content respectively.

Resultado

Access all the connected content to the categories linked to the topic pages.

O que Fazer Depois

Click Check for updated content in categories related link to see the content creation source.

Figura 5. Connected content creation source

Creation source helps you distinguish and manage the content added from Category or by User.

• Run the scheduled job for content association
  Change the scheduled job frequency, as required, to ensure that the notification of new content availability to add to the topic pages is regular and uninterrupted.
• Enable connected content autosync system property
  Content updates are automatically synced when you enable the autosync system property.
• Check for updated content in categories
  Track and manage the updated content in categories for better visibility, content maintenance, and performance.