Mentoring

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • The ServiceNow® Mentoring application is a platform that connects individuals seeking mentorship with experienced mentors. It creates a seamless experience for both mentees and mentors.

    Mentoring Overview

    Mentoring has the following features:

    Enrollment

    Employees can choose to enroll as either a Mentee/Mentor or as both roles by indicating their enrollment preferences – skills, focus areas and other preference for mentorship. For more information, see Enroll as a mentor or mentee.

    Skills Preferences

    Mentees can choose skills as of one of their Mentorship enrollment preferences. Mentors can choose skills that they can provide mentorship assistance. For more information, see Search and add skills.

    Suggested Mentors

    Enrolled Mentees can instantly view Mentor suggestions based on their enrollment preferences and also view additional match insights & mentor expertise to be able to choose an appropriate mentor. For more information, see View suggested mentors.

    Mentor Search

    Employees can search for mentors by name, job profile. They can also use additional filters to search from the list of mentors.

    For more information, see Search for a mentor.

    Match Insights Card

    Employees, both mentees and mentors can view the match insights based on the match score calculated based on the skills and preferences set by them. For more information, see View match insights.

    Get started

    Additional resources