Change metrics collection frequency

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Change how often the DEX metrics are collected for specific criteria.

    Before you begin

    Role required: sn_dex_admin

    Procedure

    1. Navigate to Workspaces > Service Operations Workspace.
    2. In the primary navigation pane, select the DEX Administration icon ().
    3. In the Device and application configuration section, select Manage policies on the Agent policies card.
    4. Select the policy for which you want to modify the frequency.
    5. In the policy record, select Edit in Sandbox.
      Note:
      Make sure you're editing in the correct application.
      Policy form with the record application and the Edit in Sandbox button highlighted
    6. In the Check Instances related list, select the name of the appropriate instance.
    7. In the Override interval(sec) field, update the value as needed.
    8. Select Update, then select Return to Policy.
    9. Select Republish.