Components installed with DEX Self-service

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Several components are installed with DEX Self-service.

    Device health categories and subcategories

    In the Device health check experience, the performance of the device health categories and subcategories is classified as Good, Average, or Poor.

    Category Subcategory
    Device performance
    • Computer last restart
    • Disk space
    • Battery health
    Application performance
    • MS Teams application stability
    • Outlook application stability
    • Zoom application stability
    Network health
    • Wifi signal strength
    • VPN connectivity

    For category configuration information, see Configure DEX Self-service categories and subcategories.

    Issue configurations

    DEX Self-service provides the following base system issue configurations mapped to corresponding device health subcategories.
    • Computer restart pending on macOS and Windows device
    • Low disk space on Windows device
    • Low disk space on macOS device
    • MS Teams application crash on Windows device
    • MS Teams application crash on macOS device
    • Outlook application crash on Windows device
    • Outlook application crash on macOS device
    • Poor device battery health on macOS and Windows device
    • Poor WiFi signal on Windows device
    • Poor WiFi signal on macOS device
    • VPN Disconnected in Windows and macOS device
    • Zoom application crash on macOS device
    • Zoom application crash on Windows device
    For more information, see Issue configurations in DEX Self-service.

    Device actions

    Operating system Device action
    macOS Reinstall application
    This device action is available for the following applications:
    • Microsoft Teams
    • Microsoft Outlook
    • Zoom
    Windows Clear disk space