Benchmarks
The ServiceNow® Benchmarks application gives you instant visibility into your key performance indicators (KPIs) and trends, as well as comparative insight relative to industry averages of your peers and to the industry top performers. You can contrast the performance of your organization with recognized industry standards, view a side-by-side comparison of performance with global benchmarks, and implement recommendations for improved performance.
Benchmarks overview
This video provides you with an overview of Benchmarks.
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The ServiceNow Benchmarks application securely collects daily data on your instance and then aggregates the data into monthly global benchmark reports.
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Learn about Benchmarks features and benefits |
Configure and customize the Benchmarks KPI |
Learn how you can analyse the Benchmarks data |
Get details about the Benchmarks components such as KPI, roles and trends |