Components installed with Incident Communications Management

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Several types of components are installed with activation of the Incident Communications Management plugin (com.snc.iam), including tables and user roles.

    Note:
    The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see Find components installed with an application.

    Demo data is available for this feature.

    Roles installed

    Role title Description Contains roles
    ia_admin Can create, edit, or cancel incident communication plan, incident communication task, and manage contact information.
    Note:
    The role is available when you activate the Notify plugin.
    • contact_admin
    • sn_comm_management.comm_plan_manager
    • notify_view
    sn_iam_admin Configure all Incident Communications Management features including creating, editing, or canceling incident communication plan, communication task, and managing contact information. Additionally, this role can administer all Incident Communications Management capabilities. ia_admin
    contact_user Can view contacts, contact definitions, contact responsibilities, and default overrides. NA
    contact_admin Can create and edit contact definitions and contact responsibilities. contact_user
    sn_contact_admin Configure all Contact Management features including creating and editing contact definitions, contact responsibilities, configuration of major incident (MI) users, recipient lists, and groups. contact_admin
    sn_tcm_admin Configure all Task Communications Management features including communication plans and tasks. For more information, see Components installed with Task Communications Management.
    • comm_plan_admin
    • comm_plan_mgr

    Tables installed

    Table Description
    Impacted CI

    [impacted_ci]

    The CIs impacted by the source CI in the incident communication plan.
    Incident Communication Plan

    [incident_alert]

    The Incident Communication Plan table extends from the Communication Plan table [comm_plan] so that the incident communication plan inherits any future enhancements made to the communication object.
    Incident Communication Task

    [incident_alert_task]

    The Incident Communication Task table extends the Communication Task table [comm_task].