Plan product enhancements into different releases

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
  • Move product enhancements into different releases of the product or service to plan the scope of your release.

    Before you begin

    You can only plan releases that have the validates version option set to true.

    Role required: sn_dpr_model.product_manager

    About this task

    Release planning is done using the Kanban board. The vertical lanes represent releases that are in the Draft or Pending state. The cards in each release lane represent product enhancements associated with the release.

    When linking a plan version from ServiceNow® Agile Development 2.0, Jira, or GitLab, you can select the Auto-create product versions from plan versions option. Selecting this option automatically creates a release associated with one of the following, depending on the tool you select:
    • A Fix version created in Jira.
    • A Milestone created in GitLab.
    • A Release created in Agile Development 2.0.
    When a release is created from a version from one of these planning tools, the product enhancements are planned for the appropriate release as well. This option verifies that the release planning in DPR reflects the planning state from the planning tool.

    Procedure

    1. Navigate to Workspaces > Digital Product Release Workspace.
    2. Select the products and services icon (Products and services icon.).
    3. Select a product or service from the list to open.
    4. Select Release planning.
      The Release planning page shows a Kanban board with lanes for the backlog and each product release. Only the releases that validate versions and are in Draft or Pending states are shown. You can identify the draft releases by the lane header color or the word (Draft) at the end of the release name. The release lanes are sorted by the order of the release creation date, from the most recent to the oldest.

      Enhancements are displayed as cards in the release lane they are associated with.

    5. View a release in the Pending state by selecting the sub menu icon (Sub menu icon.) of a release lane and select the View release option.
    6. On the Kanban board, complete your release planning.
      ActionSteps
      Move an enhancement into a release Select an enhancement card and drag to move it from backlog to a release or between releases.
      Add an enhancement
      1. Select Add enhancement.
      2. On the Add enhancement dialog box, add details for the enhancement, and select Confirm.

        For more information, see Add an enhancement to a product or service.

      Add an enhancement from work item
      1. Select the more actions icon beside the Add enhancement button and then select Add enhancement from work item.

        Add enhancement from work item button.

      2. On the Add enhancements from work items dialog box, select one or more work items, and then select Add enhancements.

        For more information, see Add a product enhancement from an epic.

      Prioritize enhancements in a release Rearrange enhancement cards within a release in order of priority. The enhancement card positioned at the top of the release lane is given the highest ranking.
      Create a release
      Edit a draft release
      1. Select the sub menu icon (Vertical lane action icon.) of a release lane and select the Edit release option.
      2. On the Release details page, modify the details and complete the release creation process. For more information, see Create a release with a wizard.