Release Overview dashboard for a multi-product release

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The Release overview dashboard provides an overview of all the information about an individual product's release in a multi-product release, which the product team can use to assess its readiness.

    Release Overview dashboard provides high-level information about a single product or service release and its progress.

    Required ServiceNow AI Platform roles

    sn_dpr_model.product_manager, sn_dpr_model.release_admin, sn_dpr_model.release_coordinator, or sn_dpr_model.release_user, needed to see the dashboard.

    Access the Release Overview dashboard

    To open the dashboard, navigate to Workspaces > Digital Product Release Workspace. Select the releases icon (Releases icon.) and then select a release from the Releases list.

    Widgets

    Widget Description
    Risk score Risk level of a release. This score is calculated based on the overdue tasks and policy failures.

    For more information, see Risk score for a release.

    Release tasks Number of tasks in the release, grouped by their state.
    Change requests Number of change requests in the release, grouped by their state.
    Enhancements Number of product enhancements in the release, grouped by their state.
    Work items Number of work items in the release, grouped by their type, and stacked by their state.
    Related tasks Number of related tasks (incidents, problems) linked to the release, grouped by their type, and stacked by their state.