View my On-Call calendar on my calendar app

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • You can subscribe to your On-Call calendar using your personal calendar client.

    Before you begin

    1. Ensure that your calendar client uses and supports the iCalendar format.
    2. Ensure that your calendar client can subscribe to an external calendar.
    3. If calendar client meets the requirements, ask your shift manager to send your On-Call calendar subscription URL by email notification.
    Important:
    You must provide your instance credentials to authenticate yourself to use the subscription URL to view On-Call events. Currently, only the Calendar application on Mac OS X 8.0 and newer and the Outlook application on Windows 2013 and newer support authenticated calendar subscriptions.

    Role required: rota_admin, itil, rota_manager, or admin

    Procedure

    1. On your calendar client, add a new external calendar subscription.
    2. Enter the On-Call calendar subscription URL that you received.
    3. Click Subscribe.
    4. Enter your login details for your instance.
    5. Specify additional details such as how frequently to update the calendar.