Field level recommendations in Recommended Actions for ITSM

ITSM base system includes the following field level recommendations for incidents.

Table 1. Field level recommendation description

Recommendation	Description
Service (Classification)	Returns Predictive Intelligence based field recommendations. This will give field predictions in the Service field of the current incident.
Assignment group (Classification)	Returns Predictive Intelligence based field predictions in the Assignment Group field of the current incident.
Configuration item (Classification)	Returns Predictive Intelligence based field predictions in the Configuration item field of the current incident.
Incident Fields value prediction (TI)	Returns Task Intelligence for ITSM based field predictions in the Service Assignment Group, Configuration item fields of the current incident.