Analyze quiz details in Workforce Optimization for ITSM

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Access a quiz to analyze the details.

    Before you begin

    Role required: sn_wfo_cfg_itsm.manager

    Procedure

    1. Navigate to Workspaces > Manager Workspace.
    2. Select the coaching icon.
    3. Select the Learning tab.
    4. Go to Learning courses > Internal courses.
    5. Select a quiz.
    6. Select View quiz details.
      The quiz details page appears.