Service Portfolio Management activation administration

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Service Portfolio Management includes several plugins to enable the organization, documentation, and management of service portfolios within your IT business department.

    Administrators can activate plugins and assign specific Service Portfolio Management roles to system users.

    Service Portfolio Management product applications

    The following product application plugins are available:
    Name Description
    Service Portfolio Management Core

    [com.snc.service_portfolio_core]

    		 Adds the Service Offering table [service_offering] to the Configuration Management Database (CMDB).

    Available by default for ITSM SKUs.

    Service Portfolio Management Foundation

    (com.snc.service_portfolio)

    Enables your organization to document portfolios, taxonomies, services, and service offerings using a standard and structured format.

    You can install this plugin from the ServiceNow AI Platform user interface.
    Service Portfolio Management Foundation Demo Data

    (com.snc.service_portfolio.demo_data)

    		 Adds demo data for Service Portfolio Management and service level agreement commitments.
    Note:
    If you installed the Service Portfolio Management SLA Commitments plugin (com.snc.service_portfolio.sla_commitment) before the New York release, this plugin activates the newer version.

    Service Portfolio Management Taxonomy Content Pack

    You can also activate the Service Portfolio Management Taxonomy Content Pack plugin [com.snc.spm.content]. This plugin contains demo data and provides sample taxonomy metadata, complete with portfolio, taxonomy layers, and nodes. Users can view services and service offerings, including related items, such as SLAs, incidents, changes, and more as a demonstration.

    Portfolio managers benefit from the Service Portfolio Management Taxonomy Content Pack because it provides a useful example of how service portfolios and services are constructed within the application. This example results in faster modeling of an organization's service portfolio. Also, often portfolio managers must quickly provide the organization an example of a portfolio structure to accelerate decision making regarding business approach.