Advanced configuration

Advanced configuration options provide additional customization capabilities beyond standard settings. These options allow you to fine-tune system behavior and optimize performance for specific organizational requirements.

• Map a device user to a ServiceNow DEX user
  Complete this procedure to map a device user to a DEX user so you can notify the user about any of the device metrics breaching a predetermined threshold.
• Device location determination
  Identify and determine the number of impacted devices based on the location by defining a custom logic.
• Configure ACC to use a proxy for all traffic
  Configure the Agent Client Collector (ACC) to use a proxy for all traffic by setting environment variables. Using a proxy helps you enhance security, monitor and control internet usage, improve performance through caching, protect privacy, and enforce compliance with your organization's policies.
• Switch ACC from one instance to another
  Switch Agent Client Collector (ACC) to a different instance.
• Configure MID-less Agent Client Collector using a single-line command
  Use a single-line command to set up a MID-less Agent Client Collector. You can also use the single-line command to migrate agents configured with a MID Server to have a MID-less configuration.
• Convert MID-based ACC to MID-less
  Convert MID-based Agent Client Collector (ACC) to MID-less ACC by adjusting the configuration in acc.yml, decoupling from a specific MID to enhance flexibility and adaptability.
• Sudo banner validation
  Sudo banner validation flags missing sudo permissions on managed devices so you know when the DEX agent's capabilities are limited.