Software Asset Management Foundation plugin

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The Software Asset Management Foundation plugin activates the ITSM Software Asset Management feature provided with the Asset Management application.

    For documentation on the full fledged Software Asset Management product (also known as Software Asset Management professional), see Software Asset Management.

    Software Asset Management Foundation plugin systematically tracks, evaluates, and manages software licenses and compliance. Functionality consists of these main features.
    Feature area Description
    Dashboard The Software Asset Management Foundation dashboard shows software installation results for your environment in the form of statistics and charts.
    Licensing Software models created for all installed software products are used to tie software installations (software being used) with entitlements (software owned). Entitlements define license details and are assigned to software models.
    Discovery and normalization A discovery process, such as ServiceNow Discovery or Microsoft SCCM, can be used to discover the software installed in your environment.

    An Out Of the Box (OOB) Normalization library contains publisher and product content. Custom products can be created if a software product does not exist in the Software Library. Discovered software can be manually normalized for reconciliation.

    Reconciliation The reconciliation process calculates the compliance status of software products with respect to discovery and entitlements. Remediation options are created to resolve compliance issues.