Continual Improvement Workbench

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
  • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Continual Improvement Workbench

    The Continual Improvement Workbench offers a streamlined interface for planning, approving, monitoring, and reviewing improvements. It displays improvements in progress, under review, and in the backlog through customizable tile and list views, making it easier for you to manage updates and meetings with stakeholders.

    Show full answer Show less

    Key Features

    • Overview Tab: Displays two groups of improvements: those in Implement and On Hold states, and listings in Review. This section is vital for daily monitoring and evaluation of ongoing improvements.
    • Planning Tab: Lists improvements in Implement and On Hold states, as well as a backlog categorized into New, Accepted, Assess, and Approved states. This tab aids in ranking and prioritizing improvements, though any configuration changes are reset upon reloading.
    • Improvement Initiatives Display: Shows up to 12 initiatives in a tile layout, detailing completion percentages, assignments, priorities, and remaining time. Percentage completion is based on the planned duration of tasks within each phase.
    • Status Badges: Color-coded badges indicate the status of improvements, helping you identify those that need attention (e.g., Complete, Overdue, Due Soon, On Hold).
    • Planning Page: Utilizes a drag-and-drop interface for prioritizing the backlog, allowing you to easily move improvements between lists, which changes their states accordingly (e.g., from Backlog to Work in Progress).

    Key Outcomes

    The Continual Improvement Workbench enables you to effectively track and manage improvement initiatives, ensuring that you can prioritize tasks efficiently and maintain oversight of project statuses. By utilizing the workbench, you can enhance your workflow, optimize resource allocation, and ensure timely completion of improvement projects.

    The Continual Improvement Workbench provides a consolidated view to plan, approve, monitor, and review improvements using a flexible user interface.

    The workbench shows tile and list views of improvements in progress, under review, and in the backlog to help you plan and monitor improvements. The workbench can be customized for tasks such as planning meetings and providing status updates to stakeholders.

    Section Description
    Overview tab
    Shows two groups of improvements.
    • Tiles in Implement and On Hold states.
    • Listings in Review state.

      This list can be customized in the Workbench Review list layout.

    Use this section for daily monitoring and assessment of improvements being implemented, as well as those recently implemented that are in review.

    Planning tab
    Lists two groups of improvements.
    • Listings in Implement and On Hold states.
    • Listing for backlog (New, Accepted, Assess, and Approved states).
    Use this section for ranking and prioritization of improvements in the Implement state, or in the backlog (improvement initiatives in Approved, Assess, Accepted, and New states, listed in that order).
    Note:
    Configuration changes made to the Planning workbench are reset when the Planning workbench is reloaded.

    CIM Workbench Overview

    CIM Workbench Overview

    The workbench Overview displays up to 12 improvement initiatives by default in a tile layout. Each tile shows the initiative name, percentage of completion, assignment, priority, and time left for completion.

    The percentage of completion is based on the total planned duration of all CIM tasks in each phase of the improvement. For example, if a task in a phase that has a planned duration of 10 days is 100% complete in 10 days, and if another task in the same phase has a planned duration of 5 days and is 0% complete in 10 days, the phase to which these tasks belong will show as 50% complete.
    Note:
    Percentage completion values are shown per phase for every improvement.
    Color-coded status badges on improvement initiative tiles highlight improvements that require attention.
    Badge name Description
    Complete All tasks have been completed (100 % complete).
    Overdue Completion due date has passed.
    Due soon Less than 15% time is left until the due date.
    On Hold Improvement has been placed on hold.

    You can search improvements by keyword and sort them by rank, priority, due date, or effort estimate.

    CIM Workbench Planning

    CIM Workbench Planning

    The workbench Planning page enables you to prioritize your backlog using an easy-to-use drag-and-drop interface, similar to sprint planning. The planned end date is color-coded in red or green to highlight the completion date of an improvement. You can search initiatives by keyword, move items up or down within a list, and group multiple items together.

    You can also move items or a group of items from one list to another. Moving improvements between lists changes the state of improvements. For example, moving an item from the Backlog to Work in Progress list changes the state from Approved to Implement. Conversely, moving an item from Work in Progress back to the Backlog list changes the state to Approved.
    Note:
    Only approved items can be moved from the Backlog list to the Implement list.