Configure filtering criteria for event rules to target specific devices and users. Use filters to control which events trigger alerts based on operating system, location, department, or custom conditions.
Before you begin
Confirm that the DEX plugin (sn_dex) is installed.
Role required: sn_dex.admin
Procedure
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Navigate to .
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In the primary navigation pane, select the DEX Administration icon (
).
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Select Configure on the Alert rules card.
The list of alert rules appears.
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Select .
A new tab opens for the Create metric rule window, with the Select filters option pre-selected in the navigation pane.
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Select an operating system under Select OS type.
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Select the Applicable for Non-persistent VDIs toggle switch to apply this metric rule to all the non-persistent Virtual Desktop Infrastructures (VDIs).
Note: When this toggle switch is on, only the Location option is available in the Apply filtering for devices field.
- Optional:
Apply conditional filtering for a device or a user.
The predetermined filtering choices include Device or User.
To add additional filters, select + New condition set.
Note:
- DEX Admins can filter by selecting any available column from the Device (
cmdb_ci_computer) or User (sys_user) tables. Once a column is used as a filtering condition in any
MR, it automatically becomes an enriched field.
- Enriched fields are already synced to end-user devices. However, if you select a non-enriched field as a filter condition, the data may take up to 24 hours to sync across all devices.
- You can select up to 15 non-enriched fields in addition to the default enriched values.
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Select Next.