Network experience pages

The Network experience pages display information about multiple facets of the network configuration. This information includes connection details, stability metrics, path metrics, and live application hops.

Connection details page

Field	Description
Wi-Fi details	Wi-Fi connection details, including network name, signal strength, Wi-Fi protocol, transmit rate, and Basic Service Set Identifier (BSSID).
Wired connection details	Wired connection information, including network name, status, speed, and driver version
VPN connection details
Last data fetched	Timestamp indicating how recently the VPN data was collected from the device.
Name	Name of the network connection profile. For example, VPN or network profile name.
Interface alias	User-friendly alias given to the network interface. For example, Wi-Fi, Ethernet.
Interface index	Unique identifier or index number for the network interface on the system.
Network category	Indicates the network type. For example, Public, Private, DomainAuthenticated. For installed VPNs (for example, Zscaler), the DomainAuthenticated value indicates that VPN is connected. However, for cloud VPNs (for example, GlobalProtect), you can only infer if VPN is connected by confirming that the Interface description matches your VPN name. Note: DomainAuthenticated means that user is connected to installed VPN.
Domain auth type	Specifies the type of domain authentication used for the network. For example, Ldap.
IPv4 connectivity	IPv4 connection status. For example, internet, NoTraffic, Disconnected.
IPv6 connectivity	IPv6 connection status (similar to IPv4 status).
Interface description	Descriptive name of the hardware or virtual interface. For example, network adapter name like Intel(R) 82574L Gigabit Network Connection or PANGP Virtual Ethernet Adapter.

App connection stability page

Applicable to Windows OS only, information about the network stability is expressed graphically by latency, packet loss, and jitter.

Field	Description
Application	List of monitored applications to select from to see the connection performance of a specific application The list contains applications with atleast one domain and only if they were used in the last seven days.
Domains	List of related domains to select You can select up to two domains related to a specific application.
Select start date	Start date and time of the range for which the connection stability data is displayed You can select any time duration within the last seven days.
Select end date	End date and time of the range for which the connection stability data is displayed If you select a duration that is more than two days, then select View network path, the time range is set to selectedEndTime - two days.
Latency	Delay between sending and receiving data High latency results in noticeable delays and slower application response times, impacting overall performance.
Packet loss	Loss that occurs when data packets fail to reach their destination, leading to missing information High packet loss causes communication disruptions like dropped calls, distorted audio, or incomplete videos and files.
Jitter	Variation in time between data packet arrivals. In stable networks, packets arrive at regular intervals High jitter causes inconsistent delivery, leading to choppy audio, video, or performance.

App connection path page

The app connection path is a route that consists of several hops between an end user’s device and a destination. The data packets travel through various networking devices such as routers, switches, and gateways.

Field	Description
Filters
Application	List of monitored applications to select from to see the connection performance of a specific application If you selected any filters on the App connection stability page and then select View connection path, the selected filters persist on the App connection path page.
Domains	List of related domains to select If you selected any filters on the App connection stability page and then select View connection path, the selected filters persist on the App connection path page.
Select start date	Start date and time of the range for which the connection stability data is displayed You can select any time duration within the last seven days.
Select end date	End date and time of the range for which the connection stability data is displayed The selected end date and time are used to limit the connection path duration to 2 days or 48 hours.
Time frame	Time at which the network path details are fetched
Connection hops
Domain	Domains selected for the application
Gateway	IP address of the gateway
Number of hops	Number of stops that data packets take when they travel from one network node or router to another on their way to a destination

Live application hops page

Field	Description
Hop	Specific stop that data packets take when they travel from one network node or router to another on their way to a destination
Domain Name	Name that identifies the network domain on the internet
Address	IP address assigned to the specific router
RTT1	Duration in milliseconds (ms) that it takes for the first packet to get to a hop and back
RTT2	Duration in milliseconds (ms) that it takes for the second packet to get to a hop and back
RTT3	Duration in milliseconds (ms) that it takes for the third packet to get to a hop and back