Activate a product catalog item

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Activate a product catalog item to make it available in the product catalog and the service catalog.

    Before you begin

    Role required: catalog_admin

    About this task

    You can activate the item from either the list view or the record.

    Procedure

    1. Navigate to All > Product Catalog > Catalog Definition > Hardware & Software Items.
    2. Complete one of the following actions.
      OptionDescription
      Activate one or more items from the list view Select the check box next to one or more items in the record list and select Activate below the list.
      Activate from the record Select Activate under Related Links.