Add skills to a model

You can associate skills with any model. Creating associations between skills and models is helpful if you are using work management and want to assign tasks to agents based on their skills with specific models.

Before you begin

Role required: skill_admin or model_manager

Procedure

1. Navigate to All > Product Catalog > Product Model > All Models.
2. Open a product model.
3. In the Skills related list, click Edit.
4. Add items from the Collection list to the Skills List.
5. Click Save.