Identify a downgrade child from a software license record using the legacy Software Asset Management plugin

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Use the legacy Software Asset Management (com.snc.software_asset_management) plugin to identify a downgrade child from a software license record.

    Before you begin

    Role required: sam

    Procedure

    1. Navigate to All > Software Asset > Software Licenses.
    2. Select a license.
    3. Click New in the Software Upgrade and Downgrades related list.
    4. Select a software model from the list.
    5. Select the Start and End dates.
    6. Click Submit.
      Note:
      Downgrade children set on the software license applies specifically to that license. If a downgrade child is set on the software model, it applies to all licenses of that model.