ITSM Software Asset Management

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The software asset management features of the ITSM suite can be activated using one of the plugins in the feature table.

    Note:
    These features support IT service management processes related to software assets.
    For the Software Asset Management product (requires a separate subscription), see Software Asset Management.
    Note:
    The Software Asset Management product is a standalone application supporting advanced use cases for software asset management.
    Table 1. ITSM Software Asset Management feature plugins
    Release Plugin Description
    • Activation: Kingston
    • Introduced: Kingston
    Software Asset Management Foundation plugin Manage your software assets using manual normalization and reconciliation to determine software compliance.
    • Activation: Jakarta and earlier
    • Introduced: Berlin
    Note:
    Customers who have the Software Asset Management plugin enabled on a release prior to Kingston can continue to use the Software Asset Management plugin.
    Legacy Software Asset Management plugin Manage your software licenses.