View Desktop Assistant usage metrics

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • As a DEX administrator, view Desktop Assistant usage metrics of end users.

    Before you begin

    Confirm that the DEX plugin (sn_dex) is installed.

    Role required: admin

    Procedure

    1. Navigate to Workspaces > Service Operations Workspace.
    2. In the primary navigation pane, select the DEX Administration icon (The DEX Administration icon.).
    3. Under Desktop Assistant, select Usage metrics.
      You can view the Desktop Assistant users who are logged in, their connection status, and the Desktop Assistant versions.
      Desktop Assistant usage metrics page

      For more details on the usage metrics, see Desktop Assistant usage metrics.