Use the Apply Change Approval Policy flow action

Apply your change approval policy in the Change Management Workflow Studio action to control the approval process for a change request. You can create user and group approvals according to a change approval policy record.

Before you begin

Role required: admin

Procedure

1. Navigate to All > Process Automation > Flow Designer > Flows.
2. Select the flow that you want to apply the change approval policy to.
3. Select Action > Installed Spokes > ITSM > Change > Apply Change Approval Policy.
4. On the form, fill in the fields:

   Table 1. Apply Change Approval Policy form

   Field	Description
   Action Label	Unique label for the action.
   Policy [Change Approval Policy]	Policy that you want to apply to your Change request.
   Change Request	Source of the change request required by the policy. Select this field using the data pill picker icon ( ). Alternatively, you can select the change request from the Change Request list.
   Due Date	Due date for the approval policy. Select one of the following options: None: The approval has no due date. Approve: Automatically approve the approval policy on the due date. Reject: Automatically reject the approval policy on the due date. Cancel: Automatically cancel the approval policy on the due date.

5. Select Submit.