Download Desktop Assistant installer on Windows devices

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Download the Desktop Assistant installer on your Windows device to install the Desktop Assistant application.

    Before you begin

    Role required: sn_dex_desktop.admin

    Procedure

    1. Navigate to All > Desktop Assistant > Deployment > Installer and Uninstaller.
    2. In the Windows Download section of the Desktop Assistant Downloads page, select the download icon (Download icon) for the MSI [x64 arch] installer.
      The Desktop_Assistant_<Version>.msi file is downloaded to your computer.
    3. Double-click the setup file and follow the steps in the installation wizard to complete the installation.

    Result

    Desktop Assistant is installed. You see the Desktop Assistant application on the Start Menu and the Desktop Assistant icon (Desktop Assistant icon) on the system tray.

    When you install Desktop Assistant by using the installer, the instance URL field on the login page is not populated automatically. As a system administrator, you can update the instance URL in the Desktop Assistant configuration file. For more information, see Update instance URL in the Desktop Assistant configuration file.
    Note:
    Only the system administrator must update the configuration file or make changes to it while deploying Desktop Assistant on devices.