DEX Administration

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The DEX Application and Device Health Administration tab provides you with essential tools to manage and monitor the system.

    To access the Administration tab, navigate to Workspaces > Service Operations Workspace and select the Administration icon (The Administration icon.) in the primary navigation pane.

    Note:
    To view the Administration tab, you must have the sn_dex.admin role.

    Use the DEX Administration tab to monitor and manage applications. Use Application management, Agent policies, User roles, System compliance, Metric rules, File management, Windows registry management, Remedial Actions, and Administrator cards to find more information. Track Agent Client Collector installations in Agent health. For more information on each card, see Administration cards.

    View Desktop Assistant usage metrics to monitor your Desktop Assistant connection status verifying communication with the ServiceNow instance. For more information on Desktop Assistant, see Use DEX Desktop Assistant.