Installed application — Overview section
The installed application health section presents details on the total number of active incidents and alerts and also displays patterns in the type of reported issues. This information is crucial for effective incident management, resource allocation, and proactive identification of potential application vulnerabilities.
| Cards | Description |
|---|---|
| Total active incidents (DEX) | Number of ongoing issues or problems reported by users. These incidents may include issues with hardware or software, slow system performance, or other technical problems that are affecting their ability to work efficiently. Note: Tracking the total active incidents can help you to monitor and manage the overall health of DEX. By identifying and addressing these issues quickly, you can minimize the impact of technical issues on business operations. |
| Total active alerts (DEX) | Number of ongoing notifications or warnings related to the performance of DEX. These alerts may include issues with system availability, network connectivity, security threats, or other potential disruptions to business operations. Note: Tracking the total active alerts in a DEX dashboard can help you to proactively manage and mitigate the impact of these issues on user productivity. By identifying and addressing these alerts quickly, you can
ensure that critical systems and applications are functioning as expected, and minimize the impact of technical issues on business operations. |
| Alerts and incidents | Patterns in the type of incidents and alerts that are reported in a particular context over the last 7 days. Note:
By analyzing incidents and alerts trends over time, you can gain insights into the root causes of issues and develop strategies for improving the overall quality of their products or
services. |
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