Configure Web Embeddables

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Embed ServiceNow components into external websites to enable real-time data exchange without direct platform access.

    Get started

    The Web Embeddables homepage displays available modules, components, configuration guidance, and frequently asked questions.

    Web Embeddables overview

    You can configure and embed the following ServiceNow components on external websites.

    • Case list - displays multiple cases with their key details.
    • Case view - displays case-related activities and playbooks.
    • Case create - displays a form to create a case for product or service issues.
    • Catalog item - displays a form to request an item or service.
    • Knowledge article view - displays knowledge articles with details like title, author, and read time. You can rate articles and switch language.
    • Data visualization - displays data from any ServiceNow table using charts, pie graphs, and scorecards.
    • Playbook intake - enables users to submit cases using guided experiences and tracks resolution stages.
    • Catalog browse - allows you to browse and search catalog items from different catalogs and categories within a third-party website.
    • Object list - enables you to display records from different tables with their related actions in a list format.

    Web Embeddables end-to-end flow

    Screenshot displaying steps to configure and embed a Web Embeddables component on an external site.